Some customers like to walk right into one of our 12 stores in Iowa, Illinois and Missouri. Others prefer working directly with one of our 40-plus outside salespeople. Some even choose to interact through electronic data interchange (EDI) or this website. However you decide to take advantage of our 24/7, customer-first service, we’ll be there for you with the flexible options you need.
Every day, we’re working on new ways to provide value to our customers through continuous improvement. Whether it be real-time inventory access or reduced downtime, this never-ending process helps us identify areas where we can improve—then fix them in ways that provide better and faster service at a lower cost. Count on it.
The customer support I got from the inside salesman was outstanding.
Their responsiveness to the units and taking care of problems were always quick.
Their customer service is always there when you need them and they treat you fair.
We chose SJ Smith based on price and customer service. We really got along with the inside and outside salesman. They went above and beyond.
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